Action Pest Control, Inc.

The office staff conducts themselves unprofessionally and behaves as though they work in pest control rather than customer service. They are consistently rude, unfriendly, and provide little to no helpful information. This company services multiple properties of mine, and I will be removing them as a vendor across all of them due to repeated poor experiences. Their technicians offer minimal details after completing treatments, leaving customers without clarity on what was done or what to expect. Additionally, they charge a $50.00 fee to customers who use them as a preferred vendor, which feels unreasonable given the lack of quality service provided. There are many pest control companies that operate far more professionally, communicate effectively, and truly value their clients. I would

This company is an absolute joke. My landlord called them in to deal with a three month long ongoing mouse problem in my apartment. They left a note saying that “everything was very clean and there is no sign of rodent activity” Meanwhile, that same day there were mouse droppings and crumbs in my open pantry. Their idea of “treating” my apartment for rodents was just to scatter cheap sticky traps in random corners of the house with no bait or poison. I’m beyond dissatisfied and will be following up with my landlord immediately after the weekend.

Careless speeder in company vehicle a few minutes ago on I71 south of Mansfield. Weaved through traffic at high speeds.

Haven’t seen the results of their work yet they just came today but the guy who came out got smart with me for no reason when I just asked a simple question DO BETTER

If I could give 10 stars, I would. Mike, Tim and the entire action pest control staff is best in class. Every time they come to our home to spray, they are always so helpful, respectful and very knowledgeable. This spring we were experiencing issues with house flies and Tim called me after hours to help me troubleshoot and identify several different solutions. They always go up and beyond and appreciate the customer support they provide. Can't recommend Action Pest Control enough!