Adirondack P & M, Inc

For the past 16 years this company has serviced my home . Their customer service is always exceptional. Whether or not they were scheduled to service us or an emergency call, they respond and have handled every single call. I am so appreciative of their willingness to help at all times. This past weekend our furnace stopped working on Friday night, and we left messages on their answering machine. Saturday morning we received a call from Kyle a service representative who understood the situation and immediately jumped in his car to drive up to Ticonderoga and repair our furnace. I’m totally impressed by his willingness and commitment to customer service! Thank you Phil for your company and its dedication along with its professionalism.

Adirondack P&M is amazing. They are so accommodating, professional and knowledgeable. Also very pleasant to communicate with. Three times they’ve come to my home over the years, within minutes of calling them, & troubleshooted my newer furnace. Always a simple fix. Either a blocked vent, or leaking condensation line. I so appreciate them! I recommend them to everyone. Thanks ADK P&M.

Excellent Professional installation of our hot water baseboard system. Zone valves are a model of perfection to be copied by other contractors. All workers are courteous and respectful. Most importantly they stand behind their work and the products they sell. Case in point, 1 yr after installation of our split system, it failed due to a defective pressure line from compressor to indoor split. They came and replaced the leaking defective line at no charge and said they, would stand behind it for the duration of the 12 yr warranty. They may not be the least expensive but you get what you pay for. In the long run they are the value and quality proposition.

Only 3 stars because the person who answered the phone couldn't answer my question, which is not surprising. But this is the end of day two and I still have not had a return call. Just want to know if there's an alternate or disposable type filter I can use for my HVAC system. Will update when I get a return call which will probably be next week now.

These guys are top notch! They worked quickly,and didnt leave any mess.They replaced the heat exchanger and made it seem easy.Nice guys,both named Kyle! The owner is honest,I've used them since 2005.