Advanced Plumbing & Rooter Service-California

My pilot light kept going out on my water heater so I filed a claim with my home warranty company (American Home Shield). There were only 2 options & this one had better reviews than the other. Tech came out on a Friday, relit the pilot without issue. He turned it off again as he said the burner plates needed to be cleaned. He cleaned them, lit pilot & left. By Monday, the pilot was out again & there was a faint smell of gas in my garage. PG&E came out, said there was a minor leak like maybe a bolt just needed to be replaced but nothing major or dangerous. They also said the burner plates might need to be replaced as they were old (water heater is old). I reopened my claim & the plumber said they'd come back but couldn't get to me for another 5 days. I was angry of course because your te

Our water heater recently failed and flooded our garage. Advanced plumbing was the vendor assigned by our home warranty company. They were very responsive, setting initial appointment same day,. The plumber Rafael, called ahead, showed up on time and quickly provided the needed estimate to the warranty company. He capped off our water line so we would at least have cold water while we waited for approval. Once Advanced received the needed authorization, they quickly rescheduled us. Rafael came back to complete the job, installing the water heater, and the required upgrades to bring our installation up to code. He also installed a drip pan with a drain line to help reduce the chance of water damage, should we ever have a leek in the future. Rafael was professional, skilled, and communicativ

Was very happy with the service these guys provided. They are communicative and helpful. David was awesome and a pleasure to have out at our house. Very diligent and hard working. I appreciated how genuine and kind he was throughout the water heater replacement process.

I recently had Advanced Plumbing and Rooter Service out to handle a plumbing issue at my house, and I couldn’t be happier with the service. They were quick to respond, and the whole process was smooth from start to finish. The plumber took the time to explain what was going on and got the job done efficiently without any surprises. I really appreciated the honesty and professionalism—something you don’t always get with service companies. I’ll definitely be calling them for any future plumbing needs!

I called Advanced Plumbing when I accidentally hit my hose bib while mowing my grass with my tractor. When I called i spoke with Kathy she was so nice and helped get me an appointment for the soonest available time due to my water being shutoff. Then when David came out he evaluated my issue gave me a great price and fixed it within just a few short hours. I will definitely be calling back great customer care from start to finish.