Advantage Appliance Repair Inc.

West Springfield, MA · Appliance repair service

Rating
4.4/5
★★★★☆ 4.4
Reviews
20
Rank in West Springfield
#33
of 84 home service pros
City Percentile
37%
rating percentile
Address
Advantage Appliance Repair Inc., 92 Doty Cir, West Springfield, MA 01089
Phone
(413) 732-0900
Website
advantageappliance.biz
Status
Closed · Opens 8 AM Mon

Advantage Appliance Repair Inc. is a home service pro located in West Springfield, MA. It is one of 84 home service pros listed in West Springfield. Its 4.4-star rating matches the West Springfield city average of 4.5 stars. There are 10 photos associated with this location.

About Advantage Appliance Repair Inc.

Appliance Repair Service Company

Hours

SaturdayClosed

Customer Reviews

★★★★★ 5.0 Willis Gary · Feb 2026

I would like to recognize and highly recommend Advantage Appliance Repair that is need to have gave their appliances serviced. Aminee was the highly skilled technician that replaced the console on Jenn Air slide in range. It’s refreshing to meet someone that is very customer friendly and knowledgeable. Big Thanks to Advantage Appliance Repair for all their support. Lastly the repair was under warranty.

★☆☆☆☆ 1.0 Catherine Reynolds · Oct 2025

Terrible service from this company. Chris was the only one who treated me like a human being. Mike came out several times to repair the same part and was very rude and condescending. He complained to me that “his” company had to “eat” all of these repairs and visits. I advised him to repair the whirlpool washer properly and they may not have to keep coming back. He came back the next day and said that 2 parts needed to be replaced. Mike said he would order them that day. This was 10/2/25. I called the repair company today to inquire about the parts. I spoke to Deborah. She told me that the insurance company had denied the parts. What actually happened was that when I spoke to Deborah on10/1/25 about my washer still not working and needing someone back asap, she set up the appointment for

★★★★★ 5.0 Terri Payne · Mar 2026

Mr. Funderburk was magnificent! Allowed me to hover and see what he was doing and explained every step of the way. Very pleasant and efficient. Great work!

★★★★★ 5.0 Morgan Schuller · Aug 2025

My overall experience with this company was very good. The part my washing machine needed was on back order so it did take about a month and a half to come in, and the staff who take care of answering the phones were always so patient with my frequent calls to check about updates. Everyone was so understanding and patient. Lee was the technician who came to fix my washer and he was so professional, polite and very quick. Came right at the start of my appointment window, was courteous and kind and efficient. He fixed my washer in less than an hour and explained the warranty perfectly. This company has a great team and I really appreciate their understanding and professional nature.

★★★★★ 5.0 Erica Bischoff White · Nov 2025

I called about an issue with my washing machine. They were able to schedule someone for the next day to come out. The day of, I was given a call to notify me of arrival in 30min. The tech was Tito and he was so friendly and clearly an expert. He was able to answer all of my questions and diagnose the issue very quickly. AAP will definitely be my first call next time I have an appliance issue.

Accessibility & Amenities

✓ Wheelchair Accessible Parking Lot

Services

Appliance repair serviceAppliance parts supplierRefrigerator repair serviceWasher & dryer repair service

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This listing is informational. Contact the business directly to verify credentials, services, and availability.