Affordable Heating and Air

Affordable H&A replaced my 33 year old ducting. They came out the day after I contacted them and went over what they thought should be done, providing me with a quote. It was 19% and 34% less than other quotes (with the same work proposed). A week later the installation folks completed the work in about 6 hours. They carefully screened off the closet where they had access to the attic and lay tarps to not mark my floors. After they stripped out the old ducts they showed me how they were going to build a new box on the furnace and where the new ducting would be routed. They kept me informed each step of the process which was nice to learn what and how the work was done. One item on the estimate was not needed and they promptly credited the money I paid for that item. In the photos you can

Juan was fantastic and great with customer service. He arrived immediately on time, was very friendly and helpful, and did his job with efficiency and tact. Overall, Juan is a person who I could trust in my home to do his job, and I would imagine that this company takes the same care in hiring other people as they did with hiring him.

My issue was resolved and as a new customer, I’m 100% satisfied. Juan earned my absolute trust! He is knowledgeable, friendly, and most importantly, he takes pride in his work. The moment he walked into my house, he showed me his professional identification and introduced himself with a warm smile. While performing the maintenance, he explained to me what he was noticing in a clear manner. I learned a lot from him. Thank you Juan and Affordable Heating and Air, once again.

Javier came within a few hours to fix a broken furnace. He spent a lot of time going over every potential problem and isolating the source. He did a great job of explaining every step he took and gave honest thorough options for what to do. Cannot recommend higher.

The installation of my HVAC system went well, but follow-up wasn't very good. I paid what I thought was a bit too high a price, $11,000 for an 800-square-foot home, but I can live with that. After the installation, which included having an installer crawl around under my house, I had two new problems: a dead animal smell coming out from under the house, and the water coming out from my kitchen faucet had been reduced to a trickle. I had the company send someone out, but had to pay for a service call. The service call was not helpful at all. The technician reported that it seemed like a "plumbing smell," and as far as the trickle coming out of the kitchen faucet, he gave me some line of unhelpful nonsense about how I'd have to basically become a plumber and deal with it myself. I am still l