Affordable Plumbing Heat and Electrical

These guys are awesome. Prompt, respectful, and just great people overall. I had a late in the day service call that ended up being more extensive and required some time spent to track down the location of a compromised pipe. Fixed. Thank you guys!

We had a slight scare when we smelled a bit of a gas odor coming from our furnace room. Affordable was able to get a technician out same day. Their technician, Steve, was an absolute gem. He was very personable and informative. He took interests in our concerns and was easy to talk to. We didn't realize this company was from Colorado Springs and we are in Castle Rock. They were more than willing to make the drive and we are glad they did. This company brought peace of mind and the price was worth the experience.

DO NOT USE THIS COMPANY! I apologize that this review is old being that we used them several months ago. Where do I start? On January 24, Brandon and another plumber came from Courtesy Plumbing to install our water softener system. Before they left, they did not run the system to make sure it was working. Brandon only said he scheduled the system to come on and regenerate. After about two weeks we did not notice a difference in the water so we went to investigate and saw that it was not coming on at all. We then called Courtesy back and they sent Derek out and he said the motor was not turning on and we needed a new one. On January 18, 2021, Thomas (Tom) came and installed the new motor. He left the O ring off because the O ring was laying on the water softener system. Water was dripping

Excellent experience with Courtesy!! Our furnace stopped working unexpectedly and Courtesy was able to quickly respond same-day and begin diagnosing the issue. Jenna was the 1st tech on site and spent hours assessing the issue. She was thorough, professional and very thoughtful with all of her work. This led us to determine it necessary to replace our 18yo furnace. The next day, David took lead with Jenna and Logan assisting in replacing our furnace. After replacement, we noticed some issues with piping and relayed our concerns. The following day, David returned, observed the issues, and immediately got to work to fix those issues and more. After those issues were fixed, we had Alec come to provide a quote on a water conditioner. He, too, was very professional and knowledgeable about his

Courtesy Plumbing had an unfortunate incident where their work in a customer's home leaked and caused some damage. I do not necessarily think that is indicative of the quality of work they do. things happen. They asked my company to do the repair work on the damage. That work was completed on January 16 and we still have not been paid. We've contacted them multiple times about payment, and they've always been very polite and reassuring about payment. We were told they cut checks three times a month, which means there's been at least 4 opportunities pass by. Plus, last week, one of their employees promised he would drop the check off personally the next day. He never came and never communicated why not. It's not crazy to wait 30 days for payment from some companies, sometimes longer. What i