Affordable Sewer Service

Affordable Sewer Service Took a deposit Feb 23, 2017 of $1700 for tank repair. Never performed repair and refuse to refund deposit. Arrived for service Feb 23, was unable to perform work at that time. Asked for a deposit of $1700 to replace tank baffle and paid $1700 at that time. Later I realized I did not need the repair and called to cancel service and asked for refund, which they agreed to send. Called June 8, June 13, July 20 about refund. Talked to Brad July 20 he said he would talk to accountant and get it taken care of next week. Contacted Brad again August 29. He said he would check on it in the morning. Contacted office September 12, girl said she would contact me tomorrow. Contacted office again September 14 and different girl said she would contact me Friday. Contacted Septembe

I had been dealing with this business for a couple weeks when we had back up. When we were put on the schedule, they didn't show up until after closing hours each time and we had to stay over. The workers that showed up for the job thought that we might have a main line issue and were quoting us on clearing all lines. When I called again to have services done again and to find out about quoting, my calls were ignored and the lady told me she was blocking me and hung up. This is a terrible way to conduct business. Yes, their rates are hard to beat, but that's if you can deal with the horrible customer service and communication.

Affordable Sewer Service was one of the best home based services I have used! Our kitchen drains were backed up, and after a fruitless effort on my part to fix it we decided to call a professional in to fix it. So I tried many different services in the Fort Wayne/Allen County area. All the estimates were right around the same, except for Affordable Sewer Service, after I called the main office I was actually put on the phone with the owner, his name was Brad Olson. He answered all of the questions I had with patience. I found him to be very knowledgeable, honest, and up front in his answers. One of my questions was how long they had been doing this, and when he informed me that they had been in the pluming game for over 30 years, and he also gave me an estimate that was below the other co

Crooks. They did my sewer line 2 yrs ago for 4500 and it plugged up again because they only replaced the beginning and the end of the line and not the middle!!! Took them 3 weeks to complete the job. A-AA made me a new line in 1 day!!!. Do not use affordable sewer services it will cost you again in the future!!! Also they only have a 1 year warranty which they did not state at the time of service. When I called them back in june of 2020 with my concerns they said their was nothing they could do for me.

Steve, did a great job cleaning the drain lines. He was careful to make sure everything was draining well before he left the job. The rates are very fair for weekend service. I am highly satisfied !!