Air Experts USA

I am so happy with my experience with Air Experts USA! Tamer is the best. When I started having furnace problems, I called multiple companies to come take a look at it. Every other company said replacement was the only option. Tamer was the only one who explained that it could be repaired and was willing to do that, but he also clearly explained the pros and cons of replace vs repair so I could decide for myself. In the end I decided to replace and he was so thoughtful in helping me select a new furnace. The installation went above and beyond, looks much cleaner and better done than the original, and they left my home cleaner than they found it. They were kind, honest, great with my dogs, and beat the next best quote by $500. He also offers a 5yr labor warranty, which was the longest of an

I previously used Air Expert USA for simple maintenance, such as an AC recharge, and had no major issues. However, when my furnace would not heat above 70°, I contacted them to diagnose the problem. They came out, but without any notice, they left. When I called to ask for a status update, I was told they had gone to get parts. The next day, I was told the parts had been ordered. A few days later, I called again and was told they would check whether the parts had arrived. About a week later, I was told the parts had come in but that they were “buried with work” due to the February cold snap. Although the furnace was technically still running, it was not heating properly. I told them I could wait another week if necessary. However, despite multiple calls from me over more than two weeks,

Quality service and communication! Sent a message early in the week and Tamer reached out within minutes to set up an appointment. Walked through everything going on so that I’m informed about my HVAC and then also took a look at my fireplace. Highly recommend them anytime for your needs!

TAMER saved the day TWICE. The first time, my furnace went out the winter that I bought my townhome, Tamer came though, sold me a new furnace at a fair price and kept my family warm for the winter. This morning (4 years later) My furnace went out (the day before Thanksgiving). Tamer took my 6:30AM call, came out in the morning, went and got a new control board (under warranty) and had it installed by 10:30AM. I have a happy wife and kid who are not freezing today because of TAMER. I am an Air Experts customer for life!

I had an outstanding experience with Air Experts USA. From start to finish, Tamer was professional, knowledgeable, and courteous. He arrived on time, diagnosed the issue quickly, and explained the repair process clearly. Tamer worked efficiently, left the space spotless, and ensured everything was running perfectly before he left. What stood out most was his attention to detail and genuine care for customer satisfaction. It’s rare to find a company that combines expertise with such excellent service. I am extremely happy with the results and will definitely use Air Experts USA again for all of my HVAC needs. Highly recommend! - Lisa