Air Heating & Cooling HVAC Newport News

I have been using All-County Air LLC through my home warranty company for the past three years, and they have consistently gone above and beyond. They handle the process seamlessly between me and my warranty provider, making everything stress-free. The entire staff is professional, knowledgeable, and truly skilled in their trade. I highly recommend them!

This company was sent to my house through American Home Shield. The first red flag was that the worker never rung the door bell or knocked on the door, he attempted to open my locked glass door. Just because my glass door is open that is not an invite what so ever to just walking into my house, you do not just walk into somebodies house even if they are expecting you. After addressing the worker that that was not okay and he needed to knock or ring the doorbell HE DID IT AGAIN! He did not ring the doorway or knock at all, he was already in the house taking his shoes off when my mother was making her way down stairs due to my dog being downstairs barking at him. After my mother explained to him once again he needs to ring the doorbell he continued to say he didn’t do anything wrong. Due to

My air conditioner stopped working on Monday, 23 June. I submitted the work order request at 6:11pm and received a call back at 6:28pm. Rick from All County Air completed a thorough check of the unit and explained the issue. He told me the signs to look for in the future to determine if the unit was malfunctioning. Rick was extremely knowledgeable, efficient, and professional. Although he was on his way home for the day, he immediately answered the service call for which I am very appreciative with the high temperature.

This company replaced my ac unit. I used them through American Home Shield (AHS). AHS made the process a complete nightmare for me and All county air. I was extremely pleased with the efforts and patience from all county air. I would recommend them for any service they provide. I would HIGHLY recommend no one use AHS ever unless you are a fan of having headaches and high blood pressure because thats what they are going to give you.

It's rare these days to find someone as honest, skilled, and hardworking as Ricky from All County AC. On a hot July 11th morning, when my AC went out—and as a heart patient unable to tolerate the heat – he arrived within an hour of my call. Ricky quickly diagnosed the issue and worked tirelessly in the hot attic to get the system running again. He was friendly, knowledgeable, and his rates were very fair. We’re deeply grateful for his caring professionalism. Thank you, Ricky!