Air Pros (Davie)

I have been using Universal Air and Heat for some time now. They've installed a brand new unit as well as serviced the other unit. Both jobs have been completed professionally and quotes have been competitive and transparent. When the newly installed unit had an issue they came over the next day to take care of it at no additional cost - big plus for standing behind their work. There's room for improvement in their appointment time window range, and having the technician actually call around 30 minutes prior. In summary, good AC company, I would recommend them.

Pico was SUPER FRIENDLY and amazingggg. If you need a quick and patient person. Ask for Pico de Gallo!!!

Universal was a great experience from making the appointment to emailing the receipt. I had the $49 tune-up. The technician, Robert, was very professional and seemed to know his onions about my system. He recommended some options, but there was no hard sell. Also, they called to confirm, called 30 minutes before, and arrived on time. When I do need service, they will be the ones I call because of the experience I had with this tune-up. Highly recommend.

I have used this company with Biannual for two years now and have always had a fabulous experience. The service professional Robert especially has gone above and beyond to exceed my service expectations. He is very professional, knowledgeable, courteous, neat and clean. Also, used them for an AC repair, had them install a new condenser unit and then had them come out quickly. Every person we have had contact with has been pleasant and professional. They have always been on time and done quality work. We would definitely recommend them and will continue to use them as needed in the future.”

My AC went out at 2 am and I called for an appointment before 10 am. Danny put me on the schedule and got a tech out to my home by 11:30. Mike is an excellent technician and showed up early in my 11 - 2pm appointment window. I had cold air before noon. I have been a Universal Air and Heat loyal customer for many years because they are reliable, professional and offer highly competitive, fair pricing. I purchased my AC system from them many years ago, and they offered the best price by more than $500 than any other company on a comparable 2 ton 16 SEER Rheem unit. I love these guys, and have been recommending them to friends and family. for many years. They exceed my expectations EVERY TIME.