Air Quality Services Heating & Cooling

We placed a service call through our home warranty. They gave the service call to Air Quality. The guy came out stated we were low on the refrigerant for the AC unit. We have to pay $100 for any service call through our home warranty we have had nothing but great service with Home Warranty of America. This guy told my wife the line from the AC unit had to be replaced and was suppose to come back to fix it but never did. When speaking with the rep from Home Warranty of American he never followed up with them and the ticket was closed. We had to place another call which cost us another $100. We have tried for months to call and it straight to voicemail. We paid $240 to this guy for incomplete service. Sir if have no good intentions on doing quality work as your name states change the name.

If I could give this company no stars I would this group of thieves took advantage of my elderly Aunt and Uncle .They called because the AC wasn't working thought maybe it was the thermostat the guy showed up charge them $90 labor fee and put a new battery in the thermostat then charged them and outrageous service call fee when it was all said and done it was $250 air conditioners still wasn't working we had to call Academy air they came out said the thermostat was working perfectly fine the problem was the actual air conditioner outside had had a problem So my aunt wound up having to pay a legit company $450 to do the job correctly now her air conditioner is working. I do not understand how these Jokers can sleep at night charging elderly people and not fixing anything absolutely do not u

Originally told me that he would be at my place in one hour, 45 min later he called and stated he wouldn't be able to make it until another hour. Another hour went by, still no one showed. Called and stated he was another 45 min out. Waited all day for him to show up...nothing. i called someone else to come out, with no response from this business owner. Over an hour later, 2 guys show up, after I've called to cancel his services. I refused service to him and he got aggressive on my own porch, and i told him to leave. I wouldn't hire this guy ever. Bad customer service and never shows up when he says.

My parents heat was not working and they had recently both had heart attacks and the temperatures were in the 40’s at night so they called this company to come out and look at it. This company stated it would be 89 dollars for consultation. After looking at it he told my parents he needed to get a part which they agreed to however the man there did not tell them the cost of the part. He then came back with the part and told my parents it didn’t work. He then charged the 500 dollars for parts that did not work and proceeded to tell them he had to leave as he had spent too much time there. She was upset about the situation and he proceeded to yell at my 65 year old mother who had a heart attack a month ago. He then left after charging them 500 dollars for something he did not fix. He also ha

I called them at 12:15 pm and they said it would probably be an hour and a half or so. They called me later and said it would be 4:30. They got lost and were here after 5 When he gave me the bill he charged me after hours service call because it was after 5 through no fault of my own. When I told him that I didn't think I should have to pay the additional overtime service call rate he refused to do anything about it. This was a $650 repair not just a couple of hundred. I explained my side and he still refused to do anything therefore I am giving him a 2 star.