AJ's Appliance Parts Sales & Service

Do not recommend this place at all. My mom had her washer stop working and called this local company to come and see if they could fix it. The gentleman that came out couldn't fix it and told my elderly mother she could buy one from them, so she did. $325 She used it maybe 7 times (high estimate), within 2 months and it stopped spinning. I didn't find out till several weeks later and I called them. I explained I know they have a 30 day warranty but she hadn't even used the machine much and ask if someone could come fix it. The lady said "yes, we really care about our customers and our community especially the elderly. She was going to call me or my mother back the next day. She didn't, I finally got hold of them after I had to buy a new washer for my mom. So when I talked to her I

AJ’s Appliance Parts Sales & Service is truly a hometown gem! The staff is knowledgeable, friendly, and go above and beyond to help with any appliance needs. You can tell they care about their customers and take pride in their work. It’s so nice to have a local shop you can trust for honest service and quality parts. Highly recommend!

Very knowledgeable, helpful and friendly. Not only had the part I needed, but they recognized it as they supplied a lot of them. Had a huge stock, and can order parts as well. They sell used appliances as well, and will test them out before the sale.

Came out for a check on our dryer was the rudest gentleman we have ever dealt with! Wouldn’t recommend them to my worst enemy. Why offer service if it’s not worth ur time to help people! Why be hateful and rude to a customer who would have paid for any service and help. The older man and the younger guy that came out need another profession where they don’t have to deal with customers because they must have miserable personal lives that they let bleed over to customers. Wasn’t professional at all!

AJ's Appliances-Absolutely best place here in East Knoxville Carter/Strawberry Plains community to buy used appliances for a great price. They deliver, they stock most parts for washers, dryers, dishwashers, fridge & freezers. I've bought from here several times & I highly recommend them.