Alan's Carpet Cleaners

I called Alan's Carpet Cleaners after another company showed up at my home in Kingston without the right equipment, tried to use my own tools, and even wanted extra money for water. They also couldn't complete the carpet cleaning on the day it was scheduled. After that, I reached out to Alan's Carpet Cleaners. Although they couldn’t come out the same day, they were able to fit me in early the next morning, just in time before I had guests arriving. Clayton came with all the proper tools, brought their own water, and took care of my carpets quickly and efficiently. The results were fantastic—my carpets looked fresh and clean, and everything was dry before my company arrived. The price was over a hundred dollars less than what I was quoted by the other company, and the quality was much bette

Alan's Carpet Cleaners just finished cleaning my shag rug, and I couldn't be happier. The rug looks spotless and feels even softer than when I first got it. The technician, Oliver, was extremely professional and friendly. I was impressed with how quickly they responded—someone came out within a day of giving me a quote, and the price was very reasonable. A while later, I needed the carpets in my condo cleaned, along with a love seat and a recliner. I didn't hesitate to call again. They cleaned about 600 square feet in no time, and the price was still just as affordable, even with the way everything else seems to be getting more expensive these days. Shawn did a fantastic job, was very efficient, and made the whole place feel fresh and clean. I definitely recommend their carpet cleaning ser

I’ve used Alan’s Carpet Cleaners several times for carpet cleaning and they always do a great job. Recently, I called them to clean my couch, which had some regular dirt and a few stains from normal use. The couch is a good quality Ethan Allen brand. After the cleaning, I noticed the stains on the front cushion were much lighter and the dirt around the skirt was greatly improved, though not completely gone at first. I was hoping for even better results because they’re known for their professional carpet cleaning. Shortly after, I got a follow-up call. William was very determined to make sure I was happy, so we scheduled a second visit to try a different cleaning approach for the stains. This time, the results were fantastic—the stains are barely visible now and the couch looks refreshed. I

I've had two wonderful experiences with this carpet cleaning company. The first time, I had my living room carpet and couch cleaned, and while the technician was here, he gave me a quote for cleaning the carpets upstairs as well. I decided to wait a bit before doing the upstairs, and they were great about it—saving the quote and reaching out to me a few weeks later to check in. Today, Shawn came to clean the upstairs carpet, and he did an outstanding job! He even took the time to go over a spot on my sofa that I was still concerned about from the last visit. Shawn clearly explained that my upholstery needs dry cleaning only and what that means for the cleaning process. I really appreciated the friendly service and how they took the time to answer all my questions. The customer service was

i have used this carpet cleaning service twice now, and every time they do an amazing job. shawn was upfront about the cost, so there were no surprises, and the price was really fair. he worked hard to get all the tough stains out, like marker and mud from my kids and dogs. shawn also sent a reminder text the day before, showed up right on time, and was very efficient with the cleaning. my carpet looks fresh and almost brand new again. i highly recommend this carpet cleaning company and will use them again!