All American AC Heating & Refrigeration LLC

This is the worst AC Company I have ever dealt with. I bought a mini Split unit 2 years ago from them for $2,400 and it stop cooling. They came out and kept giving me the run around. They put freon in it for 200 and it lasted 1 day. Mean while they have been here 6 times and everytime they have to leave and tell they would be back the next day. Its been a month they never come back. The last call I had they said they needed 800 more to replace the inside unit. As of now my unit is pull apart just sitting on the floor that's how they left it in a kids room. Never ever I mean ever use this company they are the worst. You have been warned.

We called All American after our old unit cut out on us during the coldest night of the year. They were out the next morning and had a really fast response in getting us a new unit and duct installed. We are extremely grateful for their help! Will be using them again!

My AC went out late into the afternoon on one of the hottest, most humid days we’ve had in Cleveland this year. First off, let me say the owners Tommy and Teresa are the best. I called and Teresa answered right away. She was kind and reassured me my AC would be fixed that very same day. Within just a couple short hours Tommy showed up at my door. He looked over the whole system, explained exactly what was wrong in an easy way for me to understand, but ended up having to run back out for a part. A big storm rolled through after he left so I figured he’d just reschedule for the next day.. But no! He came back that same evening to finish the job and did so efficiently. The level of care and effort by this business was just unbelievable. In the heat like we've had, they could’ve easily pushed

All American was dispatched to my home under my home warranty for a non-working AC. The dispatch was supposed to be priority but my HW company did not mark it as priority. One call to All American and they had 2 techs at my house at 7pm. After replacing the capacitor, discharging freon from it being overfilled previously, and reattaching the fan blade to the motor we were good as new. The owner called to follow up with me the next morning to make sure we were taken care of and will be following up in a few more days to decide if we need to replace the unit. The quick response, the care to follow up, and the efficient repairs blew me away. I'll be back for my replacement and maintenance!

To the person representing your company who pulled out in front of me on 20th st causing me to slam on my breaks just now and everything on my seats fly on my car floor, including my kids dinner, shame on you. Shows the integrity you have and how you choose to represent this business. My daughter screamed out loud. Think twice next time especially in a work vehicle. Shame on you 😔