Allstar Pro Services

Allstar Pro Services did an excellent job installing my new hot water heater. They were on time, professional, and extremely knowledgeable. They were most importantly QUICK. The installation was done right the first time, with no problems two weeks later. I’ll definitely be using Allstar Pro Services again and recommending them to friends and family!!!!

My tankless hot water heater was not working, I called at 8 am and had a response from Lance, the technician 15 minutes later on a Sunday morning. He was able to come out in around an hour and quickly isolated the issue and had it fixed within 10 minutes. He also took the time to explain what happened and what I should look for and do if it happened again. Highly recommend this company and Lance, very prompt, professional and proficient service!

Called early today about a blocked drain line and within an hour Zach showed up and troubleshooted the issue. Unfortunately for me and this ole downtown Athens Historic home, we have more than a simple drain fix. He gave me options that helped me determine what to do next. Most importantly he was HONEST..I say this after getting another company (George’s) to give me a quote and let me tell you they were way outta the ballpark and didn’t offer the same solution. Because I’ve done plumbing and have unblocked lines before personally I knew Zach was being upfront. Thanks AllStar for providing reasonably priced honest and quick service! Thank you Zach!

Called Allstar for help when I noticed my slab floor was unusually warm. Jack came out and recommended a third party to detect the exact location before he just started in tearing up floors. He came back as soon as we got our report and had the slab leak fixed quickly and efficiently. They are fair and honest! Will definitely use them for all our plumbing needs. Highly recommend Allstar!

Would not recommend, hands down one of the worst professional experiences I've had. We hired all-star to do a tub/shower replacement and they completely installed an incorrect unit (wrong style and wrong size). When I informed them of the mistake I was basically told it was my fault and they only agreed to fix their mistake because I had text messages showing where we clearly communicated the unit we wanted/needed with the technician. It took a month for them to come back and replace the tub/shower and they left a hole in my brand new shower walls that I now have to fix to prevent water from getting into my wall. Save yourself the headache and call someone else for plumbing services. Edited 7/21/25 Updating this review and improving the rating from 1 star to 3 stars. After the folks of Al