Always Reliable Excavating Inc

ARE was one of the contractors we called when we found a leak in our water supply line from the street cutoff. They were the fastest to respond. Jon (the owner) came out and gave us a quote based on a trenchless replacement that wouldn't require heavy machine work beyond excavating the pit at the water shutoff. When that method didn't work - even after several hours of trying - they switched to a trench replacement, honored the original quote, and made sure we had water by the end of the day. They came back the next day to finish the work - repaving, regrading, replanting, and cleaning up the site. All of this was done within two or three days of our initial call to them. We were BLOWN AWAY by how professional the crew was and how quickly they were able to get DPW folks out at the right m

Call these guys for a septic job, they are so busy and booked up, like every where else I called. So my guess was going to wait it out and put my project on hold. Left them my phone number, they call me back 3 days later, someone no call back. They came and dug it up and got it done for me. What a blessing. Thank you guys!!!! Sometime, you just have to be patient.

My review is purely based off of communicating with this company. I gave as much info about my plumbing excavating situation as I could when filling out the contact part of their webpage on June 6th. My email to contact me was attached so I figured they would reach out introducing themselves through email to get any further info. I received a one sentence email on June 13th “what address name and phone number” from Jon. No hello this is reliable excavating reaching out about your inquiry. Nothing like that. I sent my address no town the next day as the company was local not entirely feeling comfortable especially with all the scams that keep popping up in my email. Then on the 19th they asked for the town I said what town. During this time I received many scam calls with no voicemails or w

We were having problems with our septic tank, but we also had to hook up to the sewer. That morning we found water in the basement. So we called them and that afternoon they were at my house, saw the mess we had and the next day they were back at the house and by that night the septic gone and we were hooked up to the sewer. I would definitely call them If we ever have a problem we would call them again. I definitely recommend them if you are having a problem

Purchased a house less than 1 year ago. Started having sewer problems within 2 weeks. Used another to clear the line until it could be replaced, same company stopped responding to calls for an estimate to do the sewer line replacement. Contacted Always Reliable, they were at my house within a few days time to do an inspection and run through the process. They even went above and beyond by fixing a few other issues that I wasn't aware of. Great price,, great service, took care of what was needed and did their best to accommodate the neighbors as I live on a dead end. They even provided pictures and video recording of the work completed. Great job, thank you again guys.