American Heating & Cooling

I think they must have gone out of business because when I call the phone number, you can hear faint voices in the background for about 3 seconds and then the phone hangs up. There is not an option to leave a message and clearly no one is answering the phone. Their old number must have been reassigned to a new customer. This was the company listed on my A/C panel and HVAC unit, unfortunately. That being stated, I am going to try out Haley out of Dexter, MI, since they are nearby and they appear to actually be in business and taking service requests. It's a shame though, my A/C unit stopped working today and it was brand new when the house was built in 2018. Come to think of it, that could explain why American Heating & Cooling went out of business

This vendor is either completely dishonest or completely incompetent, I'm not sure which - possibly both. They installed a new AC as sub in the last house I built. It lasted about a year before needing a recharge. After the warranty expired, I brought Robertson Morrison in to diagnose it because it was failing again. They found the coil to be leaky. I ended up replacing the whole thing. I built another house and, despite my objections and because I like the builder, I let them use AHC again. The unit is either under capacity or under performing, since I can't hold 74f if I bring guests into the house or if we have a 95 degree day. I'm currently planning on replacing or adding a zone, again using Robertson Morrison, and am going to go after my builder to hold this contractor accountable.

They came out to fix my garage heater. The tech poked around with the wires for a bit everything seemed to work. We paid, but 30 min after he left, the heater went back to shorting out again. I called to have them come back out and spoke to multiple people who all assured me that they would call me back and figure it out. I never got a call back. I left several messages I even tried to stop in and schedule a time for them to actually fix the problem, but they didn’t have the store manned during working hours. Now every time I try to call it goes straight to voice mail. Terrible service. Do not use this company, they are the least accommodating and least responsive service I have ever worked with. I should have checked their reviews prior to calling. Turns out I’m not alone with my issues

Great service!! They came right over and fixed our Rheem water heater valve that had malfunctioning and stopped working. This has happened to just about everyone that has bought a Rheem water heater within the last two years(malfunctioning valve)

Man called & showed up hours early. Even better, he had the part on his truck! We have heat again! We always try and use this Livonia based company.