American Pool New Jersey

Lifeguards are extremely undertrained. Pool is never clean, they are not even aware when the pump is off and not filtering. Lifeguard etiquette is lacking, rude, and aggressive attitudes for no reason.

I see a lot of reviews from employees. I would like to offer a review from a customer that lives at Bayonne Bay in Bayonne, New Jersey. Today was opening day at our pool and it was closed. The manager said it had to do with the pool company. Last year there were lifeguards callouts often. I’m very disappointed living in a luxury Community and not having consistent access to the pool due to lifeguard callouts. I will document every call out here as a review just so people can get an idea on how the season is going at Bayonne Bay in Bayonne, New Jersey.

This is the worst service ever. There was a wind storm and the pool couldn’t open for 5 hours. Then it opens for 1 hour and closes so the lifeguard can go to lunch. That is a tease to children and not fair. No one has the same rules and they say it is up to the lifeguard to determine what can be used. Finally the lifeguards are 17 tears and always on their phones and not watching children. I had a lifeguard tell me I don’t want to have to jump in and save you. Isn’t that their job if something were to happen

I give this company -0 they gave us life Guards that are under 18 witch are minors with no adult supervisor on deck and the life guards always are watching the phones not in the chair and sitting all together on the other side of the pool . So let me guess we hired minors to watch minors does that make any sense? I watched 3 kids almost drown no thanks to the life guards..kids where saved by there parents .. I even have tons of pictures in case something happens I have proof to sue

From day one when this pool opened in Malvern apartment complex, it's disgusting. I wish I can post pictures of the dirty pools mold in the pool slime in the pools. Today's been the first day that the baby pool's been open except for the first week of the opening pool because after that you couldn't go in the baby pool due to not cleaning it. It grew mold. You tell the manager you tell the manager and you tell the manager nothing changes and when it does it's only a week left of the pool season. Great job people! So for this whole summer 85% of the time he couldn't go in the pool and now being the last week week and a half of the pool season they finally cleaned it. Yay! Thank you! Thank you very much!. It's sad when you tell these people and they don't do a thing about it. Nothing. I wish