American Rug
Holyoke, MA · Flooring store
- Address
- American Rug, 1594 Dwight St, Holyoke, MA 01040
- Phone
- (413) 533-3000
American Rug is a home service pro located in Holyoke, MA. It is one of 41 home service pros listed in Holyoke. Its 3.3-star rating is slightly below the Holyoke city average of 4.5 stars. There are 10 photos associated with this location.
About American Rug
As of May 1, 2022 American Rug has retired it's residential showroom. We are serving commercial accounts. Stock rug, remnant and misc inventory is available by appointment - call 413-533-3000
Customer Reviews
Worst experience EVER!! I had carpet installed over one year ago. The seams were readily seen. The owner came out to take pictures, agreed the seams were not correct, and noted a color discrepancy . Sent out two individuals to attempt to fix the seams. It didn’t work. Claimed a “blender” would come to fix color discrepancy, but that never came to fruition for reasons unbeknownst to me. I had to get the help of an attorney. If I could give this company 0 stars, I would.
Had an issue with area rug we purchased five years ago. They had us bring it in and they dealt with issue to fix it. Very happy with customer service.
Great selection of area rugs, much better prices than I’m used to seeing.
Do not waste your money here. They make you order more material then you need and then tell you after that you can’t return it.
Went there once to shop local. Let's just say I won't be going there again.
Accessibility & Amenities
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This listing is informational. Contact the business directly to verify credentials, services, and availability.