American Service

Hicksville, NY · Appliance repair service

Rating
4.8/5
★★★★★ 4.8
Reviews
20
Rank in Hicksville
#24
of 107 home service pros
City Percentile
50%
rating percentile
Address
American Service, 7 Richard St, Hicksville, NY 11801
Phone
(516) 997-5599
Website
www.americanservice.co

American Service is a home service pro located in Hicksville, NY. It is one of 107 home service pros listed in Hicksville. Its 4.8-star rating is above the Hicksville city average of 4.5 stars. There are 10 photos associated with this location.

About American Service

American Service is the premier appliance repair company in Nassau County & parts of Suffolk County. Refrigerators, stoves, washers, dryers - home appliance repair is our specialty. Our office support team and our skilled technicians offer prompt... More

Customer Reviews

★★★★★ 5.0 lanette hines · Jan 2026

Our clothes washer stopped working this past Sunday. I called American Service Appliance repair and was able to schedule an appointment with them for a couple of days later. The customer service rep who I dealt with was wonderful and very accommodating. On the day of my appointment the technician, Alex, notified me when he was on the way. I had requested him as he has serviced our refrigerator and dishwasher in the past. He was able to diagnose and repair the issue quickly. He is very conscientious, neat, polite and super smart. He is the best! I am really happy to have found them to keep my major appliances working!!!

★★★★★ 5.0 Noreen Gulmi · Mar 2026

Jaime was my service tech, prompt, courteous, knowledgeable & professional. Did testing on my dryer, found out what the issue was and had the parts on his truck to remedy the situation! I would highly recommend American Service and Jaime in particular for any appliance repairs! This is my second great experience!

★☆☆☆☆ 1.0 Branko Blagojevic · Mar 2026

TL;DR: Choose a company that provides itemized pricing. Transparency matters. I’m extremely disappointed with both the service and the follow-up from American Service. After the repair was completed, I asked a simple question: what specific parts were installed? Instead of a clear answer, I got deflection. No itemized breakdown. No explanation. Just avoidance. That alone raises serious concerns. I later researched the parts independently and found they retail for roughly $500 total. My invoice was around $1,500, which suggests nearly $1,000 in labor for what appeared to be 1–1.5 hours of work. That’s significantly higher than typical market rates. A company can set whatever prices it wants. But when pricing lacks transparency and basic questions aren’t answered directly, it undermines t

★☆☆☆☆ 1.0 sanjay kohli · Feb 2026

I would never use this company. They deserve zero stars. I called them for a service call for a dish washer repair and the charged $135 for an estimate adjustable on the work done. Then Jamie said that the motor is blown which would cost $650. Are you kidding me??.I'd rather buy a new dishwasher same make and model for lesser.

★★★★★ 5.0 marjorie elias · Mar 2026

The repair man (Jaime) was knowledgeable and polite & efficient. He found what was wrong immediately. Not only did he repair my dryer but he made sure to clean up afterwards and disposed of the garbage

Services

Appliance repair service

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This listing is informational. Contact the business directly to verify credentials, services, and availability.