Anderson Bros Electric, Plumbing & Heating Inc - Kearney

We lost power due to an electrical issue on the main power line to the house on a Saturday evening. I called three electrical companies that offered "24 hour service". On two of them I left a voicemail. When I called Anderson I got an answering service, a real person that I was able to explain the problem. Shortly after that I got a call from their on-call technician. He gathered my information and then a journeyman electrician, Kelly, called me back shortly after that. We talked through the problem, I sent pictures and information to him on his cell. Given the need for parts and the late hour, we both decided to wait until Sunday morning for him to come to our home and do the repair. He was able to find a wholesale electrical supply house that would open on Sunday morning and he w

We have had an issue with our furnace since we bought our home a couple of years ago. The house was always cold in winter, and the electric bill felt like a college tuition payment. We have struggled to find a company that would help identify the problem. We were at our wits end and ready to replace the entire system. While attending a home builders show we stopped by the Andersen Bros booth and wanted to discuss a new system that would not only heat our home, but do it efficiently. They listened to our issue and wanted to send a crew out to look at our system prior to spending additional money replacing it. Within a few days the crew showed up and went to work. After some diagnostics they notified us we didn’t need a new system! A handful of minor settings and install issues by the origin

I think a fitting (though old) term for Anderson Brothers would be "Johnny on the Spot". My furnace quit the Friday of what was to be a brutally cold weekend. I called Anderson Brothers at 8:48 PM and first off, so excited to actually get a real person and not an AI generated text. I will not name names of that company but that was quite the experience. I appreciated a real voice and response to my immediate issue. The wonderful lady that I spoke to was kind and thorough and by 9:00 PM she had organized for their tech Brandon Gebel to call me to let me know he was on his way. Upon his prompt arrival Brandon knew immediately that it was simply the thermocouple. He immediately replaced the thermocouple and quickly performed a yearly maintenance on my old furnace. I cannot say enough ab

Had another company no show on me after a month of waiting. Called Andersons and the next day someone showed up. The techs are super professional and personable they kept on until they found my main issue and got it fixed right. Mara was very kind and compassionate during this stressful situation. I can't praise them enough. Highly recommend

The office ladies Mara and Julia are always so friendly and helpful always doing their best to get a repair tech to our business asap. Kelly and Hugo are always great and getting us fixed up and explaining what needed to happen and what repairs they made. Highly recommend!!!