Andrews Oil and Gas Services, Inc.

My steam radiators started clanging loudly & spewing muddy water. I was surprised & relieved to get a service appointment the same day during this long spell of frigid weather with more to come. Jeff showed up early & quickly diagnosed & fixed the problems. Impressive knowledge & skill & he didn't mind answering all my questions & explained everything very clearly.

I just had Andrews oil out to service my central AC unit . The technician, Jeff was very polite , knowledgeable of the problem and fixed it promptly. I haven’t had to use Andrews for awhile , had to wait a few days, but that was ok as they are trustworthy company and I wouldn’t feel comfortable with any other!! I give them 5 stars !!

Update 10/18/23: Andrews Oil did reach out to refund the charge at issue here. It was appreciated. First off, Andrews auto charged my credit card for a service agreement (in fact the first time this happened they had charged us for what the previous homeowner had gotten without asking). Let it slide and made sure our autopay was just for oil delivery. We reached out with an issue we were having. After thoroughly explaining the issue and answering questions with their rep who answered the phone he said they would send someone over. After determining the leaking by our boiler was coming from the chimney and not the equipment they left within five minutes. Despite having a service agreement we were charged $155. We called and spoke with the owner who was extremely rude, but eventually agreed

Andrews Oil & Gas was the company I chose for our central air installation. I'm happy and cool. They offered a very competitive price, answered all my questions and did a great job installing. I would recommend them and they did a good job cleaning up as well. It was a big job over 4 days and they kept us informed along the way. The electrical contractor Matthews Electric LLC they use is fantastic as well. It was the hottest days of the year so far with real feel temps of 105. The system cooled our entire home off in about 2 hours from 96 degrees and too much humidity. It's now freezing and the units are whisper quiet inside and outside. I keep watching my electric meter and I'm extremely surprised how much it has not moved. They chose great equipment that qualified for EnergizeCT

A horrible experience. We have problems with our boiler for more than a month; 6 visits, many parts were changed, multiple charges. A week ago a Bosch representative came and did some work, but today it became actually worse. Right now it is freezing and the boiler stopped working at all. When we called them and asked to contact Bosch again and have the same technician from the last visit to come the same day to check, they said we have to wait 3 days until next week. When we kept insisting they told us we "harass" them and they do not want to deal with us anymore. Easy that way, it is our problem, start over , deal with it, live in a cold house - not their problem. Do not expect professional service and help from them. Update from April 2024. As Andrew's advised us the last