Anthony's Heating & Cooling Inc. Plus

I have had a couple of negative experiences with Mark at Anthony. Another reviewer spoke of Mark's problematic temperment, which is accurate. He is a problem. Mark says he is not the owner, but the owner will not return phone calls. People should go elsewhere for service until there are management or ownership changes at Anthony.

The three star reviews on this place are not shocking considering the customer service and employees over there are absolutely atrocious. If your manager Mark can't handle being confronted about extremely concerning employee behavior, then it's time to find a new manager who isn't so sensitive. Your manager being that soft is exactly why your employees are as out of hand as they are.

The just charged us $923 after quoting us $500 this morning. Mark was an absolute jerk to my husband on the phone. I’m pretty sure there are plenty of companies that do this type of work so treating people this poorly is unacceptable. It took 40 mins to fix the problem and they charged us 3 hours for the labor. Save your money.

My Furnace motor went out in January 2022. I called Anthony's at 7: 30 AM and Mark called me back at 7:45 AM. He had a team of two (Chris & another) who were able to replace my old furnace and have heat in my house by 4:00 PM. Mark just came out this past Wednesday (10/12/2022) to inspect my furnace and made sure all was set for the Season. I have been using this company for the past year and give them a 5 star rating for service and Customer Service. Thank you team for being so friendly, respectful and prompt.

I have used this company forr the last six years. Unfortunately this summer I called them in for routine servicing. Initially I got the run around about getting someone out here to service the unit. 3 weeks, over $400 dollars later the unit is running worse than before they came. Not to mention the "manager" Mark was very rude, dismissive and condescending to me. I will never use them again. Save your money....