Apex Outdoor Inc

HOA used this company under contract. First snowfall this year they came out no problem. Second snowfall, we had a large snowfall , 6+ inches and they never came to our location, even after 3-4 days. From what I heard is that my HOA terminated they are still under contract and need to pay. I understand from a legal standpoint they need to pay the remainder, but do better. Im sure others have great experiences, but I would not recommend. Not sure though if it was due to having too many accounts or not enough staff, but at least send a message letting us know you'll be late or if you're unable to complete the job instead of leaving people hanging and forcing them to pay when the work is not completed or attempted.

Ever since our HOA hired Apex our lawns have never looked so horrible. They have the mower blades on the lowest setting shredding and shearing the lawn. They come regardless if the lawn is wet tearing up lawns. When they make turns in the grass they dig holes with the mower. Edge trimming they leave 1/2 of grass that dies. Many homeowners are willing to cut their own lawn because they are so horrible! I've spent a few hundred dollars fixing mylawn damage to only be tore up again by Apex. Snow removal has been a joke as many of us have to own a snowblower to fix after they come. The lawn damage from their equipment we were told was from homeowners when it was not so they don't repair in the spring. This past winter they came before the city and didn't come back leaving a 3-4' wall of snow a

Your drivers should learn that they are not the kings of the road. Trying to run people out of a lane because they have to be first even when it’s not their turn to merge. Not 1 car but 3. Most everyone els was merging properly and driving with courtesy. After that, this guy has the balls to flip me off like I did something wrong. I let the truck in front of me into the lane as it was the other guys turn to merge then there’s your driver trying to force his way in. Absolutely ridiculous. I then watched your driver road rage with a black truck, and a red van over the course of 1/2 mile. It was the other vehicles turn to merge but your driver has absolutely ZERO courtesy. Laying on the horn and letting the middle finger fly isn’t very professional.

We had apex winterize our irrigation system last year. We noticed a busted pipe this year and called a plumber. We were told the damage was due to water freezing and expanding. He advised us this would not have happened if the system was winterized properly. The repairs cost us almost $700. We attempted to contact Apex multiple times to discuss this. Numerous voicemails were left and ignored. We finally heard back after submitting a formal complaint. After speaking with the owner we sent them photos of the damage. I was called back later in the day and was advised they would not be doing anything to make things right. They said they were unable to determine how water got in the pipe they were supposed to winterize and because of this the busted pipe (and bill to repair it)was our problem.

New service at our townhomes in Eagan - they suck - our HOA should never have switched and with as many outraged owners as there are - they won't be here long - contract or not - if you aren't doing your part - you can be fired.