Appliance Care & Repair

The technician was professional, courteous, and clearly knowledgeable. I genuinely appreciated their time and effort in diagnosing the issue! However.. I am disappointed with the overall outcome. I was fully prepared to move forward with the repair and was ready to pay up to $500 just to have my dryer working again! Unfortunately, the company was unable to complete the repair, and I was still left with a $150 service fee. I understand paying a diagnostic or service fee when a repair is successfully completed or when I choose to decline a quoted repair. In this situation, however, the machine could not be fixed at all, which makes it difficult to justify the charge. additionally, the dryer was not reassembled after the diagnosis. If the repair could not be completed, I believe the appliance

Appliance care and repair was super easy to work with. Called about a washer that would not drain and they were able to schedule someone to come out between my tight schedule. Randy was my technician and he was upfront about pricing possibilities before he even touched the machine. It turned out to be plugged instead of a bad motor and pricing was exactly what he told me at the beginning. He was very polite, respectful and professional. Will definitely use this company if I need something fixed in the future.

Oven worked perfectly for the technician Dan so we're hoping it continues to work for us! Excellent customer service. Dan was very kind and was able to come early!

Read the great reviews online and also heard the best feedback from the community. All of it end up being true and even better then I had anticipated. Technician Raymond was good energy from the start and provided a professional response to my questions. Anytime you have a stranger in your home no matter who it is there is always a weirdness to it, but honestly not with Raymond. Felt fine and was at ease during the whole process. Highly recommended and just only hope they as a business keep up the great work and wish them all the best!

Excellent customer service from beginning to end! It was easy to get in touch and set up a service appointment. The technician, Kevin Oldfield, arrived on time and quickly diagnosed the cause of the issue and resolved it. Kevin was extremely knowledgeable and friendly. There was very good communication from the company throughout the process. I will definitely use Appliance Care & Repair if the need arises again.