Appliance Ninja

Appliance Ninja was amazing! Our service person was Jay! We will definitely be requesting him anytime we need service. Prices were reasonable and company texted all information ahead of time. We needed a new icemaker and they had the part within a week and installed it beautifully. Wonderful service!

Jay came out and he was wonderful! Very professional and knowledgeable as well as kind. He told me the truth about what he felt I needed to do after my diagnostic check and didn't try to take advantage!! Great company to call for appliance repairs!!

They quickly responded to a refrigerator trouble call. The tech arrived earlier than promised (but did call first), and quickly diagnosed the problem. Jay was very professional, and even though he was unable to repair the fridge, he did have some useful advice for the new unit.

Partially satisfied. I felt the diagnosis for one of the issues was not done properly and involved a lot of guesswork. I had two concerns: 1. The dryer was not working on the normal mode, though it worked on other modes. 2. The washing machine door needed to be reversed, which was done very well. For the first issue, a technician visited my apartment and told me the problem was the hose. He cut the hose in half and said the dryer was fixed, but the issue remained. I was charged for this first visit. He returned for a second visit (for which I was not charged) and then said the dryer’s sensor complex might not be working and that repairing it would be expensive. I was advised to continue using the machine as it is. I was also told that even if I replaced one of the three sensor parts, it

Todd responded very quickly And seemed to care about having my repair taken care of very quickly, even though it was the weekend and during the holidays. Jay came with an hours of my call, quickly diagnosed the issue, and offered hopeful suggestions, besides resolving the urgent issue. I would dare to say that these guys are the best.