Appliance Repair Stars

Poor service from start to finish. The technician was unable to communicate clearly about the problem or the work being performed, which made it difficult to understand the diagnosis or ask questions. The company relied on translation apps instead of sending someone who could explain the repair in real time. I was charged over $700, and the appliance still wasn’t fixed. I ultimately had to hire another provider to resolve the issue. Customers deserve competent technicians, transparent pricing, and clear communication. Unfortunately, this experience fell short on all three

I highly recommend Appliance Repair Stars! They are responsive, professional and have thorough knowledge of various appliances from low end to high end. The technicians are super friendly and gave me great tips for preserving the life of my oven and washer/dryer. They have a maintenance membership program that I know will save me a ton of money down the road and give peace of mind.

Andrii was great! On time within the window provided, helpful, clean and courteous. Diagnosed and fixed the issue for our Frigidaire stove top. I'll be calling back if I have another appliance need.

Andrii diagnosed and fixed my Bertazzoni burner issues … an achievement some other technicians were unable to do. He did the job not only efficiently and effectively, but with a fabulously friendly and professional demeanor. I would 100% choose to contact him next time I have an appliance repair matter. My only regret is that I can’t figure a way to give him 6 Stars in this review!

Called with an issue for my fridge and came out the same day. The tech Rostislav was very professional, polite, and quickly diagnosed the issue. The cost for parts and labor didn't make sense for a repair, but Rostislav was upfront about costs and recommended a replacement.