Appliance Repair TN Boko Corp

I don't know how this company has remained in business. They said they would be here between 8-12 to do a dishwasher repair and they no called no showed. Lowes extended warranty needs to find better companies to partner with. I would love to leave zero stars for this kind of service but unfortunately to post the review they need at least 1 star. I'm now going on 2 months without a dishwasher and I lost time from work for this appointment. Run as far as you can from a company that doesn't give a single care about their customers period.

Scam company. They refuse to answer the phone after a no call no show apointment. Then said they'd come next week after I got them on phone. They gave me someone else's address and asked if they could text me back. Still not broken and missed another apointment today. Scam out of NY. Avoid at all costs.

This is probably the absolute worst company I have ever dealt with regarding service. They were hired by GE for appliance repair. They showed once for the first appointment. Then they needed to order a part. When the part came in they scheduled the repair at the last minute. They no showed/no called last Friday and again no showed/no called again today. I honestly don’t know how they stay in business and how major retailers still hire them to warranty repair. Seriously bad company. Zero stars.

I had a great experience with Tn Boko Corp. Although there were some issues initially, I really appreciate that they took responsibility and fixed everything promptly. This time, they arrived right on time and the technician was excellent - professional, friendly, and clearly knew what he was doing. It’s great to see a company that listens to feedback and actually improves their service. I’m very satisfied and would definitely recommend them.

Purchased a dryer through Home Depot w/ the protection plan. 16 months later, the heating unit wouldn’t work. We filed the claim then scheduled an appt, through this company, for the repairman to come out. The appt of 2pm-5pm on Friday required taking time off of work, which was to be expected, however the day of they change it to 12-3. I obliged and left work even earlier and for those three hours I waited and nobody came. I looked outside and on the side panel of my apartment a “we missed you flyer. Call to reschedule” sign was left. I immediately called to reschedule but was unable to connect with anybody through phone or email. I called repeatedly Friday, Saturday, Sunday, and Monday and didn’t get an answer despite their hours saying they are opened M-F 8am-8pm and their online custom