Appliance Service Center HI, LLC

Alan has serviced my Sub Zero Fridge for 13 years. He always knows exactly what needs to be done, and he completes his work professionally and economically. If I have a need for him to come urgently, he always amends his schedule, and attends to my service needs. On two occasions he simply listened to my problem on the phone and told me how to solve the problem without a service visit or charge...very professional and highly ethical! Our family highly recommends Alan at Appliance Service Center, Honolulu .

The evening before a big holiday & long weekend, I opened my Subzero freezer to discover all my frozen treats melted & a freezer temperature of 60F. Russell Won of Brett Hill happened to be doing a routine service of my rental unit, so he quickly found and replaced the burned-out fan. He was worried the compressor might also be fried, so he said if the freezer temperature wasn't dropping in an hour, to call a Subzero serviceman and gave me the names and phone numbers of 3 companies. It was well past normal business hours when I called all 3 to leave messages. Alan Kurihara of Appliance Service Center called back shortly, and instructed me over the phone what to do to turn the freezer off while keeping the refrigerator running. He promised to check back with me to see if I was successfu

Amazing! Alan serviced my Wolfe cooktop in 2010 and did a great job so I called him yesterday when I needed help again. He returned my call this morning and left a message suggesting, based on my message to him, what may fix my problem. Problem solved! He didn't need to do this. He could have made a home visit and I would have gladly paid him. This is professional and just plain Good Guy. Plus he clearly knows how to repair appliances. A sincere thank you, Alan.

Alan was as informative and helpfull as ever. My Sub Zero is a little old but Appliance Services keeps it in good shape.

Called Alan, he came same day, due to a cancelled appt. Foods melting, he knew exactly what to do due from experience. It was fixed, parts changed in minutes. I could not have asked for more.