Raynor Hawaii Overhead Doors

I’ve used this company 3 times, and every time they’ve been great. This last time was because the spring on my garage door broke and needed to be replaced. I called their office and Leleaka answered. None of their techs on the road had the correct spring for my door in their truck. Leleaka offered to send a tech out in a couple hours to do a temp fix, so I could use the door until a tech could be scheduled to come out and do the permanent fix. She also said she would credit me the cost to do the temp fix towards the cost of the permanent fix. A couple hours later The CJ came out and temp fixed my door. He was very polite, professional and quick. As I’m getting ready to pay him, CJ informs me that they have a discount for military. Great! A few days later the tech, Shane, comes

A. Marcos & A. Mercado installed my new garage door today. Both Aaron's were very respectful, informative, courteous and knowledgeable and explained about performing garage door maintenance. This is a quality product and I am totally satisfied. They did a fantastic job. Kudos to Dexton too...Very professional service... Mahalo Christine ☺️

My garage door was working fine but one day I noticed that when it closed, one end was about an inch off the garage floor. I could have lived with it but I decided to get it fixed. CJ came to take a look. Rather than just adjust the door so it was level, he looked for the cause of the issue and noticed that a part needed replacement. Two days later, he returned with the replacement part and fixed the issue. Garage door closes like it did on day one. If I didn’t take care of this, the part could have failed and caused even bigger problems. I’m fortunate that CJ took the time to properly diagnose the issue. Thanks CJ, I’m very happy with your service.

Aaron Marcos was very knowledgeable and kind. He arrived on time, asked me a few questions about malfunction, carefully listening to how I described and diagnose it right there then! He knew what was wrong, and explained what he would be doing before he started his job. He fixed our broken garage door in about 20 to 30 minutes and it has been working perfectly!! He even gave me a home maintenance tip to keep our garage door smooth. We are so thankful for the professional skills he offered so pleasantly!

The office gave excellent customer service when making our appointment to have the garage belt replaced. Everything went smoothly even though we had to wait for the back order of the belt. They called and we set the day (following Monday) to have it changed. Technician Shane came to change our belt but provided us with another option knowing our garage door motor was 22 years old. He was very courteous and patient when my wife and I had to decide what to do. It made good sense what Shane said and decided on change it all. We made another appointment with him to return on Wednesday (in two days) to have the motor, belt, key pads and replace the rubber under the door. Before leaving, he adjusted our spring and lubricated our garage door. When he returned on Wednesday, again very courteous an