Arizona Floors & More

I worked with Brian Lawson at the Surprise location. I had my entire house re-tiled, all new baseboards installed, as well as have an electrical outlet installed in the floor in the middle of my 30-foot-long Livingroom. Brian took care of everything. Coordinated all contractors & personally supervised the construction. Brian kept me up to date on the progress by text & photos. I am extremely satisfied with the finished product. Everything looks AMAZING. I would highly recommend Arizona Floors & More.

Carla was outstanding! She made the entire process seamless and offered expert advice. The prices are fair, and the service is top-notch. Exceptional service is hard to come by, but they went above and beyond my expectations. I’ll definitely be back!

Carla was knowledgeable, very responsive, and patient. A no pressure transaction. Highly recommend working with her and shopping AZ Floors- high quality products and value. My selection just happened to be on sale!

Would not recommend. Bombarded me with text to come out and see the floors on behalf of State Farm for an estimate. After J.S. took my some of my flooring to try and find a match she never returned it. Text several times. No response after 15 days. She finally responds and has no idea what I'm talking about. I would not recommend this company to anyone I like. What is funny I didn’t mention being denied in this review. Seems like something that is should be between my adjuster and myself. Your company was there to provide an estimate. Hmm. I simply reviewed your customer service skills are very poor. With that being said it seems strange to me that you mention that first given the title JS has is insurance manager. Anyone with State Farm might want to look into this before anyone fr

I don't write reviews often, but this one warrants a review. TLDR: Floors look great. The price was reasonable and install was quick, but poor communication between sales-team and the installers and the sales-team and the customers, and reluctance to rectify reasonable and easy-to-solve issues (like just being able to buy some extra tiles) makes it very hard to recommend this company. Now to the specifics. We’ll start off with the positives. First, the floors look great, the install went relatively quickly (about a week for ~1700 square feet), and the price for the flooring/install was reasonable. Now to some of the negatives. First, there seemed to be an issue with communication between the people selling the floor/installation and the team doing the installing. Example: it was stressed