Arizona's Dukes of Air & Plumbing

We're in subrogation with our insurance with a claim against for a bad install/maintenance on our HVAC and the condensation line. They came to our home for this normal maintenance at the very start of July and poor maintenance occured. And they even stated on the invoice, which we refused to sign, that the condensation line was working well, as was the restof our system. Well then 3 weeks later it was apparent that leaked into our home causing thousands of dollars worth of damages and found to be from the faulty install and maintenance of the condensation line. When I called suspecting something wasn't right on the maintenance check visit before the leak and water damage was discovered, I shared that something was wrong with the maintenance check and the tech (Jordan)was acting like someth

We've been using Dukes of Air for quite a few years. We've had repairs performed on old units, purchased new units and done maintenance. Everybody is incredible from the person who answers the phone to the techs who come to our house. Ricky was here today and as always, was professional and thorough in explaining everything he did and how our units are operating. It's so nice to know that a company will always operate this way since everybody reading this knows it doesn't happen as often as it should. From a fellow service business owner, well done everybody!

I had a top-of-the-line AC system installed at my house by SureTemp in 2024, which was acquired by Dukes of Air. In 2025, the poor installation was identified as the root cause of a leak, resulting in over $50k in damages and a year of hassle with deconstruction and reconstruction of half of my house, insurance claims and lawyers. Both the flood mitigation company and my home insurance company independently identified missed steps in installation as the cause of the leak. My claim went through insurance, leaving a $5k difference between what I paid and what insurance paid. Patrick, with Dukes of Air, initially acknowledged the issue, but then responded stating they were not liable and would not cover the outstanding amount. Likewise, they refused to respond to my lawyer’s attempts to conta

The technician Justin did an excellent job. He was polite, respectful and very thorough. He was able to quickly diagnose an ongoing issue with my HVAC that two other companies had charged me hundreds of dollars only to come up empty handed. I feel like I was given reasonable options for repairs/replacements and not upsold. I would highly recommend Duke’s of Air and will continue to use them.

Kody and his team did a good job, clean install as I would expect. They were professional and courteous, even asked twice for me to come look at something before they did it. Only reason I am not giving 5 stars is because I found several pieces of sharp metal (from trimming something) and a couple sheet metal screws in my garage and driveway where they were working. Luckily none of those things found our tires. Overall satisfied with the work.