Arnold Air Conditioning, Inc.

It was a mid afternoon on a Friday when I called for service. Insufficient cooling. The dispatcher (I wish I could remember her name) said someone will be out about 5:45. I was happy as a lark that I could get service same day. Even better, I received a text saying the tech ( Jim) is on his way about 3:50. He showed up and asked what my problem was. He then proceeded to diagnose, and within two minutes he found the problem, refrigerant leak at the high side valve. He charged up and checked the entire system. He wound up adding about 9 pounds of refrigerant and charged me for 8. He also adjusted the expansion valve for proper superheat. This is one satisfied customer. Thank you, Arnold Air!

Jim, was great. Determined the problems from the massive power surge from Florida Power and Light. That blew the surge protector on the unit. It also blew the blower fan motor. Parts houses are closed on Sundays, so no new fan until it can be ordered in. The unit is less than a year old, but the parts may not be covered by warranty, since it was caused by the power company surge when a part on a transformer broke. That's the reason I couldn't list a price for repairs. Coukd be warranted or not. Just part of living in coastal Florida. Giovanni was the follow up technician that removed and reinstalled the damaged blower fan motor, and new surge protector. He did a great job as well. Fast and efficient. Repairs only took around 30 minutes. I would recommend Arnold Air. Our experience was grea

He did not clean up after replacing filters so there was dirt on the floors. Also left one filter vent open and did not replace. - see picture. We did not notice until today as it was in an extra bedroom. I asked him why there was a filter left over and he said there must have been more than I thought. This leads me to question whether he did the whole inspection correctly. Never send him here again.

Our technician was Jim. What a wonderful kind patient young man. He was very thorough and explained everything that he did. He gave us great advice. What an asset to your company he is. We would recommend your company solely because of Jim. We are very confident in his opinion and his work.We hope That you appreciate him as much as we do!!

The technician arrived on time and was very thorough and professional. He also changed the A/C filters for my husband which involved using a tall ladder. He did a very good job and was extremely pleasant. We got the yearly maintenance service and also renewed the service for 2026.