Astro Air Design & Solar Inc.

Unfortunately I don’t want to write this but I hope it brings it to the correct persons attention. I even called the office, and I truly hope they pass the info along. But on the morning of Friday 09/05/2025 I was driving southbound on HWY 70 when a driver of an Astro HVAC and Solar in the fast lane ran me off the road right before the Berry Rd exit. I was able to swerve to avoid getting hit, but as I watched in the rear view mirror, I saw the guy light up what seemed like a joint (come on - it wasn’t a cigarette, who French inhales a cigarette with big clouds?) I seriously hope no one gets injured from the irresponsible and dangerous driving this guy demonstrated. Can’t speak for their services - I’m sure the company is great. But this is unacceptable and it is a bad image for their bra

This company was superb. I got an excellent bid on an American Standard heat pump, reflecting an older generation system. I wasn't initially able to accept the bid because I was on vacation and wanted to get two more bids. Astro’s bid was the best, but the older generation machine was no longer available. Shawn carried over the bid price to the newer system, which was a very good deal. When the new system was installed, it had a defective part. Astro ordered a replacement part from American Standard. . I watched as they replaced the second part, and saw it required moving a delicate copper tube, a critical component of the system. But it ended up that American Standard had sent the wrong part. It wasn’t noticeable at first because the part looked identical to the correct one. The

Christopher went over and above the call of duty. He had to ordered parts but to make sure we were comfortable in the meantime, he went back to the shop and brought us portable a/c units to keep us comfortable while we wait for the parts to be delivered.

Astro was an easy booking process. I live close by and they sent a local technician which was cool. He inspected and tuned up my air conditioner, explained everything to me in a straight forward way. I felt he was trustworthy and provided quality work. Great job.

This is our 5th year of owning our Astro Air Heat/AC system, and also a visit for our annual summer maintenance. Our technician, Christopher Alvarado, was the most helpful and he educated us about our system more so then any visit we’ve had over the years. We also found our system has an electronic cleaner and the status light was RED so it needed to be cleaned. We said “system electronic cleaner?” Didn’t knew we had one or have forgotten over the 5 years since installation. He explained how it worked and why we didn’t need a filter at the intake - I had purchased a few to last a few years. Anyway no other technician mentioned this during prior visits and the cleaner was probably not working since it was in RED status. I just want to say thanks Christopher for being a professional and its