Atchley Appliance Service Center Inc

I had an outstanding experience with Atchley Appliances, and what truly stood out was their incredible customer service. From the moment I walked in, I was greeted warmly and treated like a valued customer rather than just another sale. The staff went above and beyond to help me find exactly what I needed. They were patient, knowledgeable, and took the time to answer all of my questions without rushing me or using any sales pressure. It honestly felt like they cared more about making sure I was happy with my decision than simply selling an appliance. Communication throughout the process was excellent. They kept me informed about delivery, arrived on time, and handled installation professionally and efficiently. The team was respectful, friendly, and made sure everything was working perfe

Edit again: They did not admit the issue. They did refund my money by mailing a check I didn’t ask for. They repeatedly wanted me to call or something. If I can’t get honest high quality service the first time, I am certainly not going back for more. Freezer they told me was broken (would be around $500 to attempt to fix, and had a leak but was not checked for pressures, has been working flawlessly since the tech left having done nothing but put an amp clamp on the compressor power wire. If I was 20/20 John Stossel, they would have been caught in an investigative reporting sting. I replaced the other freezer that did in fact have a leak which I had figured out before they were ever called, and my wife hates the new freezer. The old one used R12 and was a tank. Leak was not found.

Awesome place, they were honest enough to tell me about a part that was being replaced for free by the company that makes my washer everybody else I called they didn't say a word about it they were just gonna charge me. The service guy Mike was very friendly and knew what he was talking about and how to do his job.

I highly recommend these guys, I have been using them for years when I have an appliance break. They are family owned and run by brothers Walter and Lucas now, Both of which are highly knowledgeable and their prices are very fair. Another good thing about them is that they offer a full line of used appliances for sale as well.

They advised me on all of the units they had for sale. When I picked a dryer at the end of the day, they delivered the next morning. We've bought from them twice and it's always been a good experience