Atlantic-Pratt Energy

We had a old oil tank in the cellar that was leaking oil in our 1920's Quincy house. Joe at Atlantic Pratt came days after I called and he and his crew removed the old tank. Due to the age of the house and the narrow steps, they had to cut the tank in half to remove it. They then installed a new, smaller tank that was best for our situation. This was all done in one day! The next day we received our oil delivery (kind of a high rate, hence the 4 stars) but we are so happy with the attentiveness Joe gave us and the quick response!

For over a decade the crew at Atlantic Pratt have provided us with phenomenal service. Whenever we need something, they are on it! We highly recommend Atlantic Pratt for oil & service. A family owned and customer centric company that keeps us coming back, year after year.

I recently reach out to Atlantic Pratt oil regarding their delivery services and price, especially (for me) in light of significant order I was considering a loyal customer. Unfortunately, my experience with their service has been quite disappointing. I called four times to inquire about the reason behind their pricing, which I found to be considerably high than that of other competitors in the market. During all my calls, I was assure that the owner would call me back to discuss my concern, but I never received that call. This lack of follow through added to my frustration, leaving my question unanswered. Additionally, the pricing for the services offered seemed excessively high, particularly given my status as a loyal customer. I expected more transparency and support, especially for me

I have been using Atlantic Pratt since I moved to Weymouth. The service I have received from them has always been exceptional...even when they had to come out for an emergency oil burner visit on New Year's Day! I recently called them for my central air and asked for a service that was well beyond what my unit needed. They immediately removed charges for a "full maintenance call" and only charged me for the service provided. How's that for honesty? In addition, the woman who actually answers the phone is kind, courteous and helpful. She is the epitome of what customer service is all about.

I recently had Atlantic Pratt Energy perform the annual tune-up/cleaning of my home heating system. The service tech is a long time employee of Atlantic Pratt and has been to my home numerous times overs the years to service my home heating system. The service tech arrived at the scheduled appointment time and performed his work neatly and flawlessly, just as he has always done. With the cold Winter season approaching it's comforting to know that my heating system has been serviced by a consistently reliable service tech. I have been a customer for over 35 years and Atlantic Pratt has provided excellent installation and maintenance service for both my heating and central A/C systems. Owners are always accessible and responsive to questions and the office staff folks are friendly and p