Atrium Parking Garage

A collapse waiting to happen. This garage needs to be condemned as it is an accident waiting to happen. A city contractor and reconstruction of this needs to happen immediately before it’s too late.

Centrally located parking garage with a crumbling ceiling (on the first level at least). But hey there's netting to catch the falling concrete.

Waited in line with no movement for 20 minutes after a show at Landmark let out because the gate would not open for the first car in line. No attendant. Calls to business went straight to voicemail, which was full. Gross.

If it was possible to leave zero stars for my recent trip to this parking garage I would. I requested assistance since the machine was not reading my parking ticket (I still had the ticket and there seemed to be nothing wrong with it physically). Upon contacting the person with the assistance button he kept referring to me as "bud" and stated that I must pay the $10 fee for a lost ticket because "it is your fault the ticket won't read ... our machines are pretty hearty and don't make mistakes." We asked to speak to a manager or his supervisor and he stated "I am a manager and you're on camera bud" as if I was doing something wrong by requesting assistance and not having to pay $10 for 30 minutes in the garage. Terrible experience, will never park there again.

I attempted to exit the parking garage and my card wouldn't work (card is a month old) so I pressed the help button. The man who responded was absolutly NO help. He told me that if my card didn't work and I didn't have another card that I would have to call someone I know to come use their card. I told him I didn't have time for all that and he proceeded to tell me it was MY fault for entering a parking garage with a card that doesn't work. He said there is no other way to pay. I said this is ridiculous and his response was "so are our customers. And then hung up. Needless to say I will NEVER use that parking garage or any of that companies other properties ever again. NOT HAPPY AT ALL!!!!