AT&T Store

I had a great experience at this location. The staff was nice and welcoming. Jay, the manager was patient and listened intently to my needs. She answered my questions and didn’t stop until my issue was resolved. This type of service is rare and I appreciate the effort of this staff at this store.

After many conversations with account services to no avail, I went into the Richland MS and explained my issue. The District Manager, she stopped what she was doing and helped me get to the right person and got my issues resolved. Tiffany went above and beyond and I am very grateful. Pleasure doing business with her.

I recently visited this location and received great customer service. I had an issue with my Ipad && the representative was able to assist me and fixed my issue within 30 minutes. She was very apologetic and helpful.

Awful customer service we went up there, asking for the payment history of 2025 something that we easily got for my mother who is a cricket customer The gentleman that was there Today on march 3 at 2:40 PM Once he stated to me He was unable to give me the payment history because it was a prepaid account I explained that my mother has a prepaid account with cricket and was able to get her payment history And he replied, we’re not cricket so if you were planning to get this service, make sure that you know they will probably tell you something similar to this when they can’t help you And it’s better to go with cricket.

We were lied to about our trade in value for our old phones. It went from $900 down to $230 for a S23 Ultra. That's how they get people! Tell you one thing but do something totally different after the deal is done!