August Pool & Spa

We have been thrilled with August pools. After two other companies that couldn’t get our pools right we thought maybe it was just our pool but after talking to Matt and having the techs out we realized the others just weren’t doing the right things. They always told us the algae couldn’t be helped or we weren’t having it maintained enough but after having the same schedule with August honestly even maybe less than the others we realized they were the problem. I feel totally comfortable going to Matt with questions or asking for more information. We used them for open/close/weekly maintenance getting a new vacuum etc and discussing the possibility of changing our pool to salt water. Would highly suggest them.

I cannot say enough about George and Jeff from Augusta, pool. I called and a gentleman name. Matt answered the phone. I explained that I had a guy come to my home that did absolutely nothing to my pool but take the cover off. Try to start. It did not complete the job and walked off the job with payment. Matt said to me don’t worry we have a job in Oxford . I’d be happy to help out, I’ll send George and Jeff to open your pool, get it running I was so happy. I had no idea what a phenomenal job these two would do. I was a little skeptical, but to my wonderful surprise, they did an excellent job and I would recommend Augusta, pool to anyone. I am posting before, and after pictures of the mess, they had to clean up from the guy that came before them and what George and Jeff left behind them whe

We called August Pool and Spa because our hot tub was not level. We have it built half way into the deck so it’s a little complicated to get anything done when there is an issue. They came out the next day, diagnosed the problem then came back within the next couple days and fixed it. They will make sure the job is done right, very pleasant to work with and reasonable rates. We will continue to use them for our hot tub maintenance and repair.

WORST COMMUNICATION EVER Based on the glowing reviews, I contacted August pools to refinish our pool. Matt came out to review our needs and develop a plan. He made suggestions and asked us to text him what samples we would like to see. I texted multiple times regarding the samples and the quote- no response. I called him. Matt said he lost his phone and had to get a new one. (I had read receipts on the texts) He said he would resend the quote. Never received it. Texted again. Wrote a poor review. Guess what, he reached out and asked me to remove it. He had some things going on and apologized. I removed the review. We got the quote. Told him we needed to discuss but ultimately agreed to move forward. Said he would stop by with the samples. Never happened. Follow up text sent. No

Matt and his team provided excellent service on a job that had many challenges. A plumbing leak requiring re routing of lines and relocation of pump and filter out of a garage, into the yard where it belonged! The team added steps to my 60 plus year old pool , painted it and placed new beautiful handrails. Then Tony and Charles installed a new solid cover with high end pump to complete the transformation. Matt managed all surprises with calm professionalism and focused problem solving. I look forward to their continued service this summer, when the opened pool allows me to fully enjoy the results of their hard work!