Augusta Lawn Care of Boise

The yard cleanup for our rental property was unfortunately disappointing. The contract stated I would receive a call in order to view the work prior to completion but that didn't happen, and then the ability to communicate through the exchange, or 3rd party call center, was difficult. They did return to address my concerns but again did not call me as promised and when I went to look, I really could not tell they had done much of anything. Overall, I was terribly disappointed.

Poor communication, difficulty scheduling and disappointing service for a one time yard clean up/bush trimming job. They came out and quoted me based on what they assumed I wanted done. I then got an email less than 24 hours prior stating the day, but no time, when they'd be showing up. I did not see that email in time so I wasn't home to meet with them prior to the work. They then cut down plants I wanted to keep and broke a sprinkler line in the process. I learned they were at the property when they called me about the sprinkler issue and after I came out to talk to them they couldn't trim some of the larger bushes (on a bush trimming job I was paying them to trim) calling them "trees" and saying they don't do that. Picture of my "tree" is attached as well as the ornamental grass they as

Great customer service and quick to respond. They evaluated the job the day after I called and provided a quote just a couple of hours later. Service was scheduled and completed within 5 days of me approving the quote. The team that did the work showed up on time and were very professional. They did a great job completing the job and even came back the next day to touch up the yard. I will definitely be using Augusta for any future lawn care services.

The service was good, and I appreciate the work done. The mowing and trimming looked nice, but there were still some leaves left on the ground.

This is an extremely professional company to work with. The estimator is friendly and listens! He goes back over everything to make sure I am getting what I’m requesting.