Austin Air Conditioning

Thank you to Austin air and great people. Thank you today to Chino. His explanation and patience is greatly appreciated. Before Jackson and Brian were so kind and helpful. Jackson was exceptional and is the word for service. Our installers worked more than half a day and into the night until the job was done. Forgive me for not knowing their names but so professional. We are pleased. Thank you.

Mauricio Lugo with Austin Air Conditioning did a fantastic job servicing my HVAC system. From start to finish, Mauricio and his team were professional, punctual, and extremely knowledgeable. They took the time to thoroughly inspect everything and clearly explain what they were doing. What I appreciated most was how informative they were — they didn’t just complete the service and leave. They shared helpful maintenance tips and explained simple things I can do to keep my system running efficiently and avoid future issues. It’s clear they genuinely care about their customers and long-term performance, not just a quick service call. Highly recommend Austin Air Conditioning for anyone needing HVAC service. Reliable, professional, and truly top-notch customer care!

Chino was my technician today and he was incredibly kind and explained everything about our new mini split unit. Jeff, the supervisor, also came to our home to speak to us directly about some questions we had about our new unit. The turnaround was quick and when we needed to upgrade our electrical circuit board, Jeff was able to have an electrician come out the same days without adding any delays. We appreciate it since this is our Airbnb unit and we had an upcoming reservation that was important to us. Extremely amazing customer service and quality work.

We called for service because our AC wasn’t cooling and the house was heating up quickly. When Bryan arrived, the unit was off. He ran a full diagnostic and confirmed it was getting proper voltage, and the motor was spinning freely, but the blower wouldn’t kick on. He diagnosed it as a bad blower motor that needed to be replaced under warranty. There was a short wait while the part was ordered, but Bryan kept us informed the entire time. The part came in quickly, and we were able to get back on the schedule without any hassle. Once installed, he got us back up and running and our home cooled down fast such a relief! The transition from Cool Atmosphere to Austin Air has been seamless. Bryan G was professional, efficient, communicative, and genuinely kind throughout the entire process. I w

I am really impressed with Austin Air. They are very responsive and professional whenever I call (shout out to Chelsea and Amanda), and were able to work me in to fix my heater quickly. Saul and his installation crew did a wonderful job diagnosing the problem and spent time to explain to me (with pictures) what was wrong with my system, and what needed to be done. They are reasonably priced as well. I highly recommend!