B & B Flooring

Always a 5 star experience! I absolutely love Kayla and the team at B&B. A great customer service experience is not just about getting the customer to the finish line seamlessly. What really counts is how they handle situations when there are unexpected challenges. The manufacturer failed to deliver the amount of flooring that was ordered. Kayla helped us revise our plan and select a different flooring for our bathroom. We love it even more than what we chose originally! It is a stunning vinyl floor that looks like Tile. It has held up beautifully to heavy traffic over the last few years. We always receive compliments on it. I highly recommend working with this team for your Flooring needs.

From start to finish, my flooring experience with B&B was amazing and stress free. 10/10 would recommend to friends and family. Thank you so much.

I’ve never written a negative review online before so bare with me. In short, this company is unprofessional and has the most terrible customer service I’ve ever encountered. We chose to use B&B Flooring instead of a big box store specially because we needed HELP and GUIDANCE choosing flooring for a new home. We received neither. I spent several hours in the showroom with Keely choosing carpet and wood floors. I explained to her our only need with wood flooring was to closely match existing flooring that was in 40% of the home and durability. I also explained to Keely that we have children and a large dog. Keely said she herself has dogs and completely understood my needs. After hours of looking at hardwood, engineered hardwood, and luxury vinyl floors, I made a selection of engineered

We are very happy with our experience with B & B and will definitely use them again! We had a hiccup where the installer had a family emergency and was not on time but he made up for it and finished on time and they also sent me a credit for the inconvenience. The installer and everyone I had spoken to was extremely nice and helpful. Thank you again!

We were on a short time frame, having just completed a move into our new home and expecting the arrival of our daughter within the next week. We went into B&B on a Saturday afternoon and explained to the person we dealt with what our situation was. I went back the following Monday with our deposit and the carpet was installed that Friday! The rug is perfect and Carlos, the installer, was efficient friendly and professional. Everyone we dealt with at B&B was very friendly and helpful. As we go forward in the house, we're going to redo the rest of the rooms and we will certainly use B&B for any of our flooring needs. We would recommend them with no hesitation whatsoever. Great job!