B & H Refrigeration Co

Needed work on our ac unit. Came quickly fixed it. Running great! Fast reliable service! Office girls were very prompt, and service guys were the best , explaining everything to us!!!

Two reasons for poor rating: 1) So much for emergency service. No one responded. Summer in Yuma without AC is awful. If you’re going to advertise 24/7 emergency service then a company should make good on their word. 2) They have now been out to our house 4 times. It’s the same reason they tell us - it’s the safety switch. They shouldn’t take five visits to fix the same issue. They are go to for Elliot Homes. I hope they consider other companies as options for their new builds.

Made a call to Quick Refrigeration on Tuesday evening. I was told that someone would call on Wednesday, when they finished another job, and could be on their way out. I called on Wednesday morning for a "round-about" time. I was told a time could not be specified. At 3 pm (after not hearing from Quick), I decided to call another Company; B & H. On Google Maps, it looked like they were close by ( I later found out the map shows their Duct Work Shop ). B & H said they would have someone there by 5 pm. B & H kept their word. Guillermo showed and was thorough, quick, "Informative" (I'm a little smarter now), courteous and prompt! And.... it didn't cost us an arm and a leg! I'm not trying to put Quick down. I understand that A/C Companies will be busy during the summer. I get it!

B&H are phenomenal! Very friendly, prompt and knowledgeable! 10/10 would recommend Miguelito Jean Globe Life

Poor service communication between office and staff. The left hand doesn't know what the right is doing and do not get back to the customer. Sorry!