B M Wemple Pools

Atlas built our pool in Laurette Park 4 years ago and we from the beginning used BM to clean as they said this covers warranty. In 4 years we’ve had several issues from lights $600 a piece to parts breaking and very bad stains. No warranty ever on any issues was ever covered. Everything was a lifetime limited warranty. Apparently limited does not cover any issues we’ve ever had. Now after 3 months of major staining they want me to pay $140 to have them come look at the pool and Let me know what’s wrong. Joe a managing partner told me it’s most likely metals causing the stain. We have a $10k water filtration system on our home. It removes metals. At our fridge and kitchen sink we have a system that adds metals back In for drinking water. He said it’s must be from the heater. Without a bypas

We purchased a heater and also weekly pool service. After a few months of poor care by the tech, the pool water corroded the new heater and destroyed the filter. We have been waiting months for the company to repair their errors but keep getting delayed. We have not had a functioning heater since October.

B M Wemple pools has done an amazing job keeping our pool sparkling & beautiful. During our pool school experience they were very thorough and spent time explaining all aspects such as the equipment, app, chemicals, etc. Every employee has been very nice and helpful! We highly recommend this company to all!

Mike and his team are just good people. They are transparent quick and knowledgeable. I needed my pool worked on in an Emergency and he got it done. The work was great. He also gave me options. Hard to find people that care. Great team will be using for my next house.

Purchased and had a heat pump pool heater installed for our in-ground pool. Joe was excellent to work with from start to finish on the mechanics of getting it ordered, getting it delivered and then scheduling the installation and the electrician. From the time we ordered until installation was complete was less than 3 weeks. Lee, the installer went above and beyond by helping identify an issue with the pool lights. I highly recommend BM Wemple for your pool needs.