Baker Distributing Company / Florida Cooling Supply

Angela and Heather are second to none with their customer service skills. Both of these ladies continue to go above and beyond on a daily basis to ensure we have everything we need to keep running in the AC business. I have counted and continue to count on their abilities to provide outstanding customer service. I highly recommend both of these ladies as they continue to exceed my expectations!

Branch Manager, Cory Wert, was super helpful. My company had a crane lift scheduled for 7:30 am last Friday for an emergency change out. Not only did Mr. Wert open the store doors early, but his staff did an amazing job with getting me all of my materials & equipment. Due to his exceptional customer service, my team and I were able to make it to the jobsite on time to meet the crane.

Heather Heather Heather 🙌🏼. Above and BEYOND service. Other distribution centers weren’t willing to even give me an ETA when the materials in need would arrive. Heather made several phone calls, called me back and told me the entire order would be delivered THE SAME SAY!! The real kicker is, her store is an hour away; I’m not even a regular customer!!! Heather and the crew know how to bring the ship in!!!! 10 out of 10, would recommend to a friend!!!

I highly recommend you avoid this company. Lie about lead times, some employees sound intoxicated with slurged speech. The location is utterly unorganized . If you are depending on parts to come in, expect major delays.

Mario goes out of his way to take care of my company’s needs, and is the main reason why I choose Baker fcs for all of my supplies.