Baldwin Family Flooring

Five stars honestly isn't enough for the job Baldwin Family Flooring did. We have a 135lb dog who destroyed our old floors, so we needed something indestructible. It was important to me to find a local owner who cared about their reputation, and that is exactly what we found with Norm and Baldwin Family Flooring. Norm brought samples of the product to our house and demonstrated the durability of a product that came with a lifetime warranty. He was very honest about the process and what his company could do and also what they couldn't do. We wanted to refinish our stairs and the banisters/railing to match the new floors. Norm explained how handrails were made and how, with lighter stains, they will end up looking terrible where the pieces of wood are joined. He very easily could have k

Baldwin Family Flooring did a beautiful job adding hardwood flooring to my master bedroom. On time, meticulous work, and they managed to maneuver around my very heavy and quite cumbersome king-sized bed frame. They worked within my budget, for which I’m eternally grateful. I’m saving my pennies to do hardwood on my stairs and my other bedrooms. And I’ll definitely use them again.

Norm and his team were great to work with when shopping and purchasing our new carpet. Norm brought out samples for us to choose from and gave us advice on carpet styles and padding. Once the contract was signed norm kept us in the loop on the whole process. His installation team couldn’t have been better. They were quick and thorough. Did an excellent clean up at the end of the job. Made sure everything was to our satisfaction. We are so happy to recommend Baldwin Family Flooring!

From the estimate to finish the customer service was excellent. We brought in 3 companies to bid and they were the choice from the start We had 2 large rooms and 1 closet done in a day and half. The craftsmanship was unbelievable. They paid attention to detail and checked and rechecked. It was done superbly the first time. They cleaned up everything when done and you would not even know they were here except for the perfectly laid floor. Would give them a 10 if I could.

Norm was so great to work with. He came quickly to quote replacing all our upstairs carpet with laminate, gave a reasonable price and explained the process very well. The crew showed up on time and worked so hard. They completely tore out all the old carpet and replaced it in one day. I love my floors! It makes me happy every time I see them. Would absolutely use Baldwin Family flooring again!