Barrett Industrial Supply Co.

I visited the Joliet location today to purchase some HVAC materials for a home project. I no longer live in that area so I was unaware that they no longer service the general public. I seen the sign on the door stating business to business sales only so I figured maybe I’ll open an account since I still have property in that area. Moreover, I have an account with Munch, Banner, Porter Pipe, Mid-lakes just to name a few. But most of my business is in the Chicagoland area. However, I entered the will call entrance and rang the bell per the signage for service. A gentleman came out along with a dog and he asked in a very rude and unprofessional manner “What do you want” I started explaining my request and he raised his voice at me asking if I had an account. I answered no but! At that point h

Bought husqavarna leaf blower there that was defective from the get go, tried to take it in to get it sorted out. Was told they don’t carry the brand anymore, couldn’t return it, couldn’t get it fixed and wouldn’t even exchange it for the 4 that they had on the shelf. Tried to support local, should of went elsewhere

I brought my Stihl chainsaw to Barretts for warrentied repairs and they wanted a non refundable $30.00 because it wasn't puchased there.

Awful business, it's run terribly. Owner is absent it seems, and the son doesn't care much to be helpful, or courteous. Would love to help small businesses, but this one shouldn't be helped.

they have all the great stuff and more from chainsaws to mops even seen a wrench big as my arm Wow