Baskett's Repair

I cannot brag enough on Anthony. We had a new unit installed by a different company. We have had many issues with the heat pump. We finally decided to ask Someone else to come look at it to see why it was breaking very 4 months. Anthony showed up the same day he was called. He stayed in constant communication. He looked at the unit and found that the previous person had tried to bypass some things to make sure we had heat. It was never fixed at all. The unit is under warranty so he got all the parts under warranty and his prices are more than fair on labor. He is very reliable and dependable. It's hard trusting another company after we have went through 5 years of a broken unit that hasn't worked since installation. I would highly recommend him. He is professional and locally owned.

Logan and Anthony are excellent! They participate with our home warranty program which we really appreciate. They are genuinely nice guys, they are always great to communicate about everything and work us into their schedule quickly. They've gone above and beyond whenever we've needed work done. They talk us through whatever repair is needed, they've shown us parts that have broken (many of our appliances are older), they explain how it's supposed to work and they carry many parts with them so it can be fixed same-day. It's important to us to find someone trustworthy and knowledgeable. They've always been dependable and we've used them for years . I can't sant say enough good things about them, I highly recommend Baskett's!

I had submitted a service call through American Home Shield for my air conditioning to be repaired. Anthony and his nephew were at my house the very next day and had the problem fixed in no time. But above that, they were so kind and professional. I've had some fairly bad experiences with repair companies, and so this experience was refreshing! I would highly recommend this company for their professional courtesy and their willingness to get the job done quickly. It was easy to see they love what they do and they truly care about taking care of the customer. Thank you so much!!!

We used Baskett's Repair through our home warranty company. While we were not happy with the customer service of the warranty company, we were very pleased with the service and professionalism of Baskett's repair. They came and diagnosed the issue, were honest and as soon as the warranty company approved their recommendations they fixed the problem. A/C is working perfectly now.

I have a Gold Shield home warranty with Home Shield. My AC unit tore up yesterday. My wife contacted Home Shild to let them know. They assigned Basket’s Repair to fix my air, and charged $125 service fee. Three calls and messages left later, I’ve had no contact with this repair shop. I can’t get any reply from Home Serve. I would not advise anyone to use Home Shield, nor Basket’s Repair. Needless to say, once my air is fixed (if ever), I’m dropping Home Shield and running back to HomeServe. They get the job done quickly. If you’re too busy to be polite enough to call me, you’re too busy for my business.