Bassett Home Heating, Inc

Highly Recommend After two years of my gas fireplace not functioning, I called Bassett for an assessment. Prior to calling, I had been quoted in excess of $800, with nearly every component of the fireplace being cited as the cause of repairs. After no more than 20 minutes, Jiwon had: 1. Fully disassembled the relevant portions of the fireplace 2. Began a route series of tests 3. Had already noticed an item which many had missed - a weak pilot light After 30 minutes, the technician had discover the problem - a clogged pilot tube. And in less than an hour, the fireplace was in full working order. I rarely witness such competence, understanding, and efficiency from anyone, so I am more than happy to strongly recommend you use Bassett Home Heating for any repairs involving your gas firepla

Excellent service call. Very professional, kind, and informative. Our furnace hadn't been maintained in a LONG time, so he really had to scrub at the burners to get them clean. They tested the controls and added sanitizer pellets to my condensation pump. The bill was appropriate and reasonable. All in all, I couldn't ask for a better service. Thanks for taking such good care of us, Bassett!

John Bassett and his team are amazing! Quality work. They show up when they promise, they focus on the work and finish quickly. Also our crawl space is only 15” deep and they have completed two jobs for me. I would always recommend them! This is my new on demand hot water heater!

Bassett has been our go to for all things heat and AC for two decades. This is a family run business, I always get an immediate response when I call. John has come by after hours and on weekends to take care of problems. Professional, reliable, and super kind people!

This is an experienced family-owned business that is friendly, capable and, importantly, reasonably priced compared to many of the HVAC companies out there these days that are owned by private equity firms. Those OTHER companies are always suggesting unnecessary, expensive repairs. Even if a repair was warranted, I would have the repair done by Bassett who would do it for a much more reasonable price. Bassett also has longevity of their employees so you're not always getting some new technician like you are with many other companies. Bassett's owner (John) is often the one who answers the phone when you call and he's very knowledgeable about the industry. You come away from your experience with this company feeling like you want to support them in order to keep them in business.