Bay Mechanical, Inc.

Please read speed limit signs & not weave in & out of traffic. Whoever this driver is was riding the end of our car, mind you we were already going 10mph over the speed limit (to avoid him!!!) but once behind us turned his brights on…. during the day, indicating we were going too slow to his liking. Very aggressive driver, & if you didn't go the speed he liked then he made sure you knew it. The speeding was very very reckless. Something needs to be said & done before he hurts a family. ( edit: the vehicle also said ‘todd’ under the driver window, im not sure if thats him or not, but im sure Todd would drive the vehicle with the sticker that says ‘Todd’) This happened 2/28/2023 around @2:30 From Gloucester to through Yorktown (until) Our destination.

Bay Mechanical replace a gas leak value on my furnace and did a great job. I want to say the guys name was Marty but not 100% sure but nonetheless would use again! Satisfied customer! Bay Mechanical also fixed a recent issue with my garbage disposal on a separate call. This time the gentleman's name was Rhett Reynolds. Very nice respectful man who replaced a leaking disposal under the kitchen sink. Rhett just like Marty did the work in a timely and professional manner. Very appreciative of this company and they guys I have met thus far doing business. Thank you! Charlotte NC customer

If you have an emergency or need service, CALL SOMEONE ELSE! I put in a call via my home warranty service because my central air went out in the middle of a hot NC summer. Called the company to follow up after not receiving an initial call back and was told that I should hear back from the technician within the hour. Nothing. Another hour, nothing. Called the "24 hour, on-call" service who claimed surprised they couldn't find the tech and didn't know why he wasn't returning their call. HUH?!?! How does an employee not return a call and you are powerless?! 48 hours and five calls later, still nothing. I've moved on. Don't bother with this incompetent, irresponsible service.

Rhett is a wonder with the plumbing side of this company (Charlotte, NC)!!!!! Bay Mechanical was the third plumbing company sent out on a warranty call because the other two company technicians could not determine why the water was not hot for showers, etc. Rhett performed the kind of service call that we all want. He was very thorough, conducting trouble shooting throughout the home, not just where the water heaters were located. He demonstrated a level of critical thinking that I had not seen with the other two technicians. It turned out that the issue was caused by us, in the garage. He explained the issue and why it was causing the issue throughout the rest of the home. I don't know about the rest of this company and their level of service, but if I ever have another plumbing issue,

Bay Mechanical is the only company I trust to work on our large equipment or install new equipment at our large property. We have used other companies in the past that have taken every shortcut possible at install and charged extra for everything only to cause immediate issues. I call Bay Mechanical to fix the issues that other companies have caused. They are responsive, honest, and very experienced and the only one I can trust to do the work correctly and efficiently the first time.